Privacy Policy

Last Updated 01/05/2026

  1. Introduction

Dog Disciple (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and store personal information when you visit our website, make a purchase, or otherwise interact with us online.

We handle personal information in accordance with applicable privacy and data protection laws and take reasonable steps to ensure that personal information is protected from misuse, interference, loss, and unauthorised access or disclosure.

 This Privacy Policy explains how we collect, disclose and otherwise use your personal information when you visit our website, make a purchase, or interact with us through our online services.

  1. Personal Information We Collect

We collect information that identifies, relates to, describes, or can reasonably be associated with you (“Personal Information”). This may include identifiers such as your name, shipping address, billing address, email address, telephone number, apparel size and, where you elect to create an account on our store, account login credentials. We also collect payment-related information necessary to process transactions, including credit card details or other payment method information such as PayPal. Payment information is processed securely by our third-party payment processors, including WooCommerce Payments (powered by Stripe) and PayPal, and is handled in accordance with their respective privacy policies, available at https://stripe.com/privacy, https://automattic.com/privacy, and https://www.paypal.com/privacy.

We may collect website usage information and device-related data, including log and usage data relating to your interactions with our website. This may include pages viewed or considered, time spent on pages, interaction patterns, traffic sources, device type, browser information, IP address, and approximate geolocation data. This information is collected to monitor and analyse website performance, maintain security, and improve functionality and user experience.

We use cookies and similar tracking technologies to operate and improve our website. Essential cookies are strictly necessary to enable core functionality, including shopping cart operations, checkout processes, account login, and general site operation. Analytic cookies collect information about how visitors use our website, such as pages visited, time spent on pages, traffic sources, and error messages. The information collected through analytic cookies is aggregated and, where possible, anonymised, and is used solely to assess and improve website performance, functionality, and user experience. Marketing cookies are optional and are used only where you have provided your consent through our cookie banner. Further information about our use of cookies is available in our Cookie Policy at http://dogdisciple.com/cookie-policy

We may also collect commercial information, including records of products you have purchased or considered. In addition, we collect user-generated content that you voluntarily submit, including information provided through contact forms, blog comments, product reviews, and participation in competitions or promotional activities.

Our services are not directed to children under 18. We do not knowingly collect personal information from anyone under 18. If you suspect that someone under the age of 18 has provided personal information during interactions with our website please contact us at info@dogdisciple.com and we will delete it promptly.

  1. How We collect Your Information

We collect your personal information via your direct interaction with our website i.e. browsing our website, providing your information by filling in forms and creating orders, creating accounts, making payments or otherwise communicating with us; via automated technologies such as cookies and through third parties providing analytics (Woocommerce, Google Analytics). You can find Woocommerce/Wordpress (automattic Inc.)  Privacy Policy here: , https://automattic.com/privacy . You can find Googles Privacy policy here: https://policies.google.com/privacy

  1. How We Use Your Personal Information

We collect and use your personal information to operate our business and provide our products and services. This includes processing and fulfilling your orders, managing returns or exchanges, and responding to inquiries or providing customer support. We also use your information to communicate with you, including sending transactional messages about your orders.

Additionally, we use personal information to maintain and improve our business, analyse trends, monitor website performance, enhance products and services, and conduct internal research and analysis to better understand customer needs. Your data is also used to ensure security and prevent fraud, protect our systems, products, and services, and to enforce or protect our legal rights and property.

Finally, we process personal information as necessary to comply with legal obligations, including keeping records required by tax, accounting, or other applicable laws and regulations.

If you are located in the European Union or the United Kingdom, the processing described above is conducted in accordance with applicable data protection laws, and where required, we rely on legal grounds such as fulfilling a contract, our legitimate interests, consent, or compliance with legal obligations.

Where permitted by law and subject to your preferences, we may use personal information to send marketing communications. If you have opted in to receive marketing communications from us, you may withdraw your consent at any time. You can unsubscribe using the link provided in our emails, or by contacting us directly via email at info@dogdisciple.com

  1. Disclosure of Information

We may disclose personal information to third parties where reasonably necessary to operate our business and provide our services. This includes disclosure to trusted third-party service providers who assist with website hosting, payment processing, order fulfilment, shipping and delivery, analytics, customer communications, and technical support.

In particular, personal information may be shared with fulfilment and shipping partners for the purpose of delivering orders, including your name, shipping address, and contact details.

We do not sell personal information for monetary consideration. Any disclosure of personal information to third parties is made solely for legitimate business purposes. For California residents, these disclosures do not constitute a “sale” of personal information as defined under the California Consumer Privacy Act (CCPA).

  1. International Data Transfers

We operate globally. Your information may be transferred to, and stored in, countries outside of your country of residence, such as the United States. Where such transfers occur, they are conducted in accordance with applicable data protection laws, including the GDPR and UK GDPR for residents of the EU and UK. Appropriate safeguards are applied to protect personal information, such as reliance on adequacy decisions, Data Protection Agreements (DPA) and Standard Contractual Clauses (SCC), or other lawful transfer mechanisms recognised by applicable regulations.

  1. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy, including to provide services, maintain records, comply with legal and tax obligations, and resolve disputes.

If you create an account, personal information may be retained for the duration of the active account and for a reasonable period thereafter. Where personal information is no longer required, it will be securely deleted or anonymised in accordance with applicable laws.

  1. Your Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to access, correct, update, or delete your personal information, to object to or restrict certain processing activities, and to withdraw consent where consent has been provided. Residents of certain US states, including California, may have additional rights under state privacy laws, such as the right to request information about the collection and disclosure of personal information and the right to opt out of certain data uses. Requests to exercise privacy rights can be made by contacting us via email at info@dogdisciple.com . We may need to verify your identity before responding to a request.

  1. Changes

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. The “Last Updated” date at the top will indicate the most recent update.

  1. Contact Us

For more information about our privacy practices, or if you would like to make a complaint, please contact us by email at info@dogdisciple.com or by mail at 16 Ocean Parade Boat Harbour N.S.W. 2316 Australia

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